Privacy Policy

BE ALL CONCEPTS LIMITED

Last Updated: May 2026

1. Introduction Be All Concepts Limited ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use beallconcepts.com (the "Website") and purchase our products. This Policy is governed by the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong ("PDPO").

2. Data Controller Be All Concepts Limited, situated at Unit K, 11/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR, is the data controller responsible for your personal data.

3. Information We Collect We may collect the following categories of personal data:

Identity Data: name, title, date of birth.
Contact Data: billing and delivery address, email address, telephone number.
Financial Data: payment card details (processed by our PCI-DSS compliant payment processors; we do not store full card numbers).
Transaction Data: details of products purchased, order history, warranty records.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Profile Data: your account password, preferences, and feedback.

4. How We Use Your Information We use your personal data for the following purposes:

To process and fulfil your orders, including delivery and warranty registration.
To manage your account and provide customer support.
To comply with legal and regulatory obligations.
To send you transactional communications (order confirmations, shipping updates).
With your explicit consent, to send marketing communications about products and promotions.
To improve our Website, products, and services.

5. Legal Basis for Processing Under PDPO, we process your personal data based on:

Performance of a contract: necessary to fulfil your purchase.
Legal obligation: compliance with applicable laws.
Consent: for marketing communications (which you may withdraw at any time).
Legitimate interests: fraud prevention, network security, and service improvement.

6. Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

7. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and warranty requirements. Typically, transaction data is retained for seven (7) years from the date of purchase in accordance with tax and accounting obligations.

8. Data Localisation — No Cross-Border Transfer All personal data collected through beallconcepts.com is stored and processed within Hong Kong. We do not transfer your personal data to any region outside Hong Kong. Our servers, backup systems, and customer service records are maintained within Hong Kong SAR.

9. Cookies and Similar Technologies Our Website uses cookies to enhance user experience, analyse traffic, and personalise content. You may manage cookie preferences through your browser settings. Essential cookies required for checkout and security cannot be disabled.

10. Your Rights Under PDPO You have the right to:

Request access to your personal data.
Request correction of inaccurate personal data.
Request cessation of processing for direct marketing purposes.
Enquire about our data policies and practices.

To exercise these rights, contact us at cs@beallconcepts.com. We will respond within forty (40) days.

11. Third-Party Service Providers We engage third-party providers for payment processing and logistics services. These providers process data on our behalf under strict contractual obligations and only to the extent necessary to perform their functions. They are prohibited from using your data for their own purposes.

12. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Last Updated" date. Continued use of the Website constitutes acceptance of the revised Policy.

13. Contact Us For any privacy-related enquiries, please contact: Be All Concepts Limited Email: cs@beallconcepts.com Address: Unit K, 11/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR Office Hours: Monday to Friday, 10:00 AM – 5:00 PM (Lunch hour: 1:00 PM – 2:00 PM)